Service & Support

Do you need to have an instrument repaired? Please fill out one of the following forms

National customers   International customers

GUIDELINE GEO AMERICAS SERVICE DEPARTMENT

To ensure our customers get the most out of their solutions, our skilled service team is committed to providing our customers with comprehensive support regarding our ABEM and MALÅ products. 

Guideline Geo Americas – Service Team

Guideline Geo Americas’ full time service department consists of Amber, David and Daniel.

Don’t hesitate to contact them with any questions you might have regarding your equipment.

Phone: +1 843-852-5021

David Copley- Sr. Field Service Technician of Reutech/ABEM/MALÅ Products

David has been with Guideline Geo for 8 years. His duties include service and repair of ABEM and MALA products, commissioning Reutech radars into mine sites and customer relations.

Call the office or email for direct contact
david.copley@guidelinegeo.com 

Daniel Laro- Sr. Service Technician of ABEM/MALA Products

Daniel has been with Guideline Geo for 2 years and handles services and repairs for ABEM and MALA products.

Call the office or email for direct contact
daniel.laro@guidelinegeo.com

Amber Onufer- Service/ Support Manager of ABEM/Mala Products

Amber has been with Guideline Geo for 6 years and is manning the support lines. If you have any questions about your ABEM or MALA systems and software, please call Amber.

Call the office or email for direct contact
amber.onufer@guidelinegeo.com

Do you need an instrument repaired?

Before sending us any equipment for service or repair, please fill out the following form:   

Repair form – National customers

Repair form – International customers